Microsoft Teams is the hub for teamwork. The conversations, calls, and collaboration happening inside it tell a powerful story about how your business is performing.

Are your people using it effectively? Where are calls failing? Which teams are performing, and which are struggling? Are you getting the productivity uplift you paid for - and how would you know? For business leaders, Teams represents one of the most significant collaboration investments that can be made. The case for measuring it like one is overdue.

CLOBBA by Code Software changes the picture. Built natively for Microsoft Teams, it turns usage and call quality data into clear, actionable insights - for IT teams who need to manage performance, for business leaders who need to clearly understand investment, and for managers who need to support their people. In this session, Switch Connect will show how organisations are using CLOBBA to surface adoption blockers, improve call quality, demonstrate ROI, and connect the dots between Teams usage and improved business outcomes.

If your Teams environment feels like a black box, this session is for you. You'll come away with a clear view of:

• What Teams adoption and call quality data can reveal about productivity and performance
• How to measure the real ROI of your Microsoft 365 and Teams investment
• Where to focus to lift adoption, fix call quality, and improve user experience
• Practical examples of how organisations are turning Teams data into better decisions